An independent business, personally accountable to every client.
Bespoke Utilities was founded in [YEAR] as an independent energy consultancy built on a straightforward idea: businesses of any size deserve the same buying power as large corporations, delivered with the personal service only an owner-managed firm can provide.
The business remains owned and operated by the founding family. Every client relationship is managed directly by the principals: the same people who built the business and who have a personal stake in every outcome. There are no account hand-offs, no junior teams handling queries, and no hierarchy between you and the person responsible for your energy costs.
Our clients include independent owner-managed businesses alongside multi-site care groups, independent schools and national hospitality groups. The scale of the client does not change the approach: every account receives direct access to the people managing it, from first enquiry through to contract renewal.
“Our aim is to use our extensive experience in the energy industry to give our clients as much knowledge and control as possible when it comes to their gas and power contracts.”
William Bush, Managing Director
Transparency
No hidden fees; clients and suppliers understand all charges upfront.
No Long-Term Contracts
We maintain a 98% retention rate through service quality rather than binding agreements.
Supplier Negotiation
Direct relationships with major commercial utility suppliers to secure optimal deals.
Market Intelligence
Daily market reports with real-time commodity tracking to inform procurement decisions.
After-Sales Support
Dedicated account managers focused on sustained client relationships.
Our Charging Model
Commission-based (uplift on kWh pricing) or flat-fee arrangements determined by service level provided.